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RFIs or “Request For Information” are one of the most important and fundamental processes in the construction industry.

An RFI is designed to address questions that a construction company has for other stakeholders involved in the project. This can include additional information, further clarifications, or supplementary details that may not have been discussed in detail in other documents.

When used correctly and managed consistently, RFIs work to:

  • Ensure that critical information is delivered within the specified time frame to all team members.
  • Clarify issues raised in manuals, sketches, drawings, models, videos or photos and provide supplementary explanations for better operations.
  • Identify team members responsible for the fulfillment of specific tasks and ensure its completion.
  • Address issues and determine the latter’s impact on project budget and schedule.
  • Verify critical details for accuracy and relevance.
  • Efficiently track completion of different tasks and ensure transparency.

As a project communication tool, RFIs are no doubt effective. But as necessary and useful RFIs are, the entire process can be tedious and cumbersome. And this is where Construction Management Software (CMS) comes in.

A CMS helps companies streamline their operations, so that it improves internal project management, accountability, efficiency, communication, and documentation. Essentially, it works to complete all the back office work required to complete a project—and that includes managing RFIs as well.

Here are some detailed examples of how CMS helps construction firms manage RFIs more efficiently:

  1. Anchored on a reliable CMS platform, RFIs can be logged and accessed in a central place

This allows companies to prioritize RFIs following their own criteria and affords them  a level of transparency that keeps everyone involved in the project informed and consistently in the loop.

Ultimately, it allows your team to better manage time-contingent correspondence and keeps you up to date on matters that require immediate attention before it even makes an impact on your project’s schedule or budget.

  1. Documentation is efficiently managed and routed for better operations

Critical stakeholders can initiate RFIs on your project using any device and easily attach necessary references. The platform also allows you to identify and assign RFIs to specific individuals who will be taking the lead and be responsible for the task, so that they can  evaluate and respond promptly to the RFI.

  1. Status and completion of various tasks are made transparent.

Managing the RFI process electronically means you are able to have better  visibility regarding point of contact, status, and due date. Everything comes with an audit trail that comes dated and time-stamped, making it easier to manage any issues or disputes that may come up.

Bottom line…

RFIs anchored on a CMS platform means you are able to automate and access vital project information that allows you to work and complete projects with more efficiency.

If you’ve used a construction management software to manage your RFIs, we’d love to hear all about your experience. Share it with us in the comment section below.

To ensure that you enjoy a straightforward process that automates the paperwork behind various projects while providing consistent access, contact PASKR for a demo today.

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